The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Take advantage of our loyalty program! For every 5 shirts you purchase, you will receive 50% off your 6th shirt! This can be over any length of time. It does not have to be one transaction with 5 shirts, but you can definitely do that if you want! The responsibility is left to you to keep track, but when you reach your 6th shirt, message me via Etsy, and I will provide you with your coupon code to use during checkout! It's that easy! This is for my amazing customers to show my appreciation for your business. I truly cherish each and every one of you! ♥♥
CURRENT PRODUCTION TIME: 3-5 BUSINESS days
This is only my production time. In other words, how long it takes me to make your item. This is NOT how long you should expect to wait to receive your item. After my production time, it ships out with regular First Class mail (2-5 days). During checkout, you can upgrade the shipping speed to Priority (1-3 days) or Express (1-2 days). Upgrading shipping does not adjust the production time. If you need an order rushed, please reach out to me and I will send over the "RUSH MY ORDER" listing.
If you would like to add a name or number to your shirt, please visit the "add on" section of the shop. There will be a listing there entitled "ADD A NAME OR NUMBER TO YOUR SHIRT."
Please open the listing and read the directions for how to order in the listing description.
The last picture in the listing has a size chart if applicable. I do NOT issue refunds/exchanges because the item does not fit. The size chart is accurate. Please use it.
I make each item as it's ordered. Therefore, each item is a custom piece. Because of this, I do not accept returns and/or exchanges for any reason including, but not limited to: the item does not fit (please see the last picture in the listing for a size chart), it didn't make it to you on time, the color of the item isn't what you expected, etc. Please allow time for production as well as shipping and ask any and all questions before ordering so that you can make the best choice for your needs.
We recommend turning the garment with the design on it, inside-out and washing in cold water. Lay flat to dry.